Latest Snippet(s)
Positive
"• The practice implemented systems to support effective monitoring of patients’ health to ensure medicines were being used safely and followed up on appropriately."
Positive
"• Following our previous inspection the practice provided us with a copy of a revised prescription stationery protocol which set out monitoring arrangements to improve prescription security."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2017-01-09 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• Establish effective systems for monitoring the use of prescription stationery."
Positive
"• The practice offered some inhouse diagnostic and monitoring services to support patients with long term conditions."
Positive
"We reviewed records for nine patient on three different high risk medicines that required regular monitoring and review."
Positive
"However there were no systems for monitoring the use of prescriptions used in printers to ensure there was a clear audit trail should one go missing."
Positive
"Following our inspection the practice forwarded to us a revised prescription security protocol which set out clear monitoring arrangements for prescriptions used."
Positive
"• We saw evidence of audits undertaken in response to a significant event in relation to the monitoring of thyroid function."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"Weekly anticoagulation monitoring was also provided from the premises for patient convenience."
Neutral
"Records were maintained for monitoring the use of hand written prescription pads and those used for prescribing medicines such as methadone."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Neutral
"• The practice was proactive in its approach to identifying and monitoring patients at risk of developing diabetes."
Latest Snippet(s)
Neutral
"Onsite parking is available with designated parking for cyclists and patients who display a disabled blue badge."
Latest Snippet(s)
Positive
"The surgery has automatic entrance doors and is accessible to patients using a wheelchair and pushchairs."
Latest Snippet(s)
Positive
"For example hand written prescription pads and those used for prescribing medicines to treat drug dependency were monitored with a clear audit trail of their use."
Latest Snippet(s)
Positive
"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."
2017-01-09 Snippet(s)
Positive
"• We found the systems in place for repeat prescribing Methotrexate a high risk medicine had the potential for error due to the number of staff involved."
Neutral
"For example for this medicine patients were prescribed a two month supply authorised up to six months."
2017-01-09 Snippet(s)
Positive
"The practice’s uptake of breast cancer screening was comparable to the CCG and national averages but below average for bowel cancer screening."
2017-01-09 Snippet(s)
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• The practice was supported by specialist nurse and consultant in the management of complex diabetic cases."
Positive
"Although test results were seen and reviewed by GPs in the usual way on receipt there was no direct check and the GPs relied on the practice nurse to monitor if a patient was overdue for their blood test."
Neutral
"The practice nurse and two of the GP partners had undertaken additional training in this area and the senior partner was a trainer for family planning."
Neutral
"For a longer appointment with a nurse the next available appointment was within five working days and for a blood test three working days."
2017-01-09 Snippet(s)
Positive
"Staff told us that they shared information with the out of hours service to support the continuation of care for patients who may need to use the service for example those with end of life care needs."
Positive
"• The practice held regular multidisciplinary team meetings to discuss the care of those with end of life care needs."
Positive
"The practice held multidisciplinary team meetings to discuss and review the needs of patients with complex and end of life care needs."
Positive
"For example patients receiving end of life care carers those with or at risk of developing longterm conditions and those requiring advice and support in relation to their lifestyle."
2017-01-09 Snippet(s)
Positive
"The induction process included a buddy system with shadowing opportunities and an overview of health and safety at the practice."
2017-01-09 Snippet(s)
Positive
"Cleaning schedules were in place and signed by cleaning staff so that it was clear what they did."
2017-01-09 Snippet(s)
Neutral
"Staff told us that they processed information received such as hospital discharge letters and test results the same day."