2017-01-09 Snippet(s)
Positive
"Patient and carer support to cope emotionally with care and treatment Patient information leaflets and notices were available in the patient waiting area which told patients how to access a number of support groups and organisations such as dementia cancer support healthy minds counselling and support services and women’s aid."
Positive
"• Alzheimer’s Society provided monthly sessions to provide social support and advice to patients diagnosed with dementia and their carers."
Positive
"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."
Neutral
"These sessions ran alongside the dementia reviews."
2017-01-09 Snippet(s)
Positive
"They gave examples of patients with poor mental health who did not like to visit the surgery who were given home visits and of longer appointments available for patients with a learning disability."
Positive
"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."
Positive
"For example patients with poor mental health meeting with the community team and women’s aid."
Positive
"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."
2017-01-09 Snippet(s)
Positive
"• Weekly sessions are held by Birmingham Health Minds providing counselling and cognitive behavioural therapy for those with depression and anxiety."
2017-01-09 Snippet(s)
Neutral
"Patients with a learning disability were offered the opportunity of an annual health review."
2017-01-09 Snippet(s)
Neutral
"We saw that practice nurses had undertaken additional training in areas such as diabetes asthma and in sexual and reproductive health."
2017-01-09 Snippet(s)
Positive
"Patient and carer support to cope emotionally with care and treatment Patient information leaflets and notices were available in the patient waiting area which told patients how to access a number of support groups and organisations such as dementia cancer support healthy minds counselling and support services and women’s aid."
Positive
"The practice’s uptake of breast cancer screening was comparable to the CCG and national averages but below average for bowel cancer screening."
Neutral
"• Significant events and new cancer referrals were routinely discussed at the fortnightly practice meetings attended by the GPs and the practice manager."
2017-01-09 Snippet(s)
Positive
"• Clinical staff demonstrated knowledge of recent guidelines and there was evidence that NICE guidelines had been incorporated in the management of patients with atrial fibrillation primary prevention of coronary heart disease hypertension and diabetes."
2017-01-09 Snippet(s)
Positive
"There were twenty four patients identified with potential for developing diabetes receiving an annual review and lifestyle support."
Positive
"• The practice staff worked alongside the specialist community teams in supporting patients with diabetes and heart failure."
Neutral
"• Both GPs and nurses had undertaken additional qualifications in the management of conditions such as diabetes and respiratory conditions."
Neutral
"• Newly diagnosed patients with diabetes were referred for structured education sessions."
Neutral
"We saw that practice nurses had undertaken additional training in areas such as diabetes asthma and in sexual and reproductive health."
Neutral
"For example prior to the diabetes clinic."
2017-01-09 Snippet(s)
Positive
"• Clinical staff demonstrated knowledge of recent guidelines and there was evidence that NICE guidelines had been incorporated in the management of patients with atrial fibrillation primary prevention of coronary heart disease hypertension and diabetes."
2017-01-09 Snippet(s)
Neutral
"• Local antibiotic prescribing guidance was available to GPs in their rooms for instant reference."
Neutral
"• In addition to the antibiotic audit the practice was also participating in a hypnotic prescribing audit."
2017-01-09 Snippet(s)
Neutral
"Patients with a learning disability were offered the opportunity of an annual health review."
2017-01-09 Snippet(s)
Positive
"• We saw examples of effective working to improve outcomes relating to children in which flu vaccinations were taken to a local nursery to increase uptake."
Positive
"• The practice made use of Facebook and Twitter for relaying information to patients and in obtaining patient feedback for example flu clinics."
Positive
"We saw information relating to national screening programmes HIV testing the use of antibiotics and flu vaccinations."