What is the Quality of Facilities at Laindon Medical Group

Positive

"The practice shares the centre with another GP practice a dentist and community health services health visitors mental health service with injection clinics for psychotic patients podiatry retinal diabetic screening leg ulcer clinics and counselling services."

Positive

"There was a lead GP for infection control who was supported by the senior practice nurse and the practice manager."

Positive

"Each meeting had a purpose with stringent monitoring of compliance with their rolling action plans to ensure issues were appropriately addressed resolved and not repeated."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"The practice promoted patients involvement with their care and selfmonitoring facilities were accessible within their patient waiting area and BP monitoring equipment could be borrowed for home use."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"• There were accessible facilities with lift and ramp access to the practice."

Positive

"The GPs made referrals to specialist community services to assist patients with respite care practical assistance with meals and activities and befriending."

Positive

"The practice adopted a comprehensive clinical audit programme that demonstrated quality improvement."

Positive

"There was a health and safety policy available and staff were made aware of it during their induction."

Positive

"• Staff received training that included: safeguarding fire procedures basic life support health and safety and information governance awareness."

Neutral

"• The practice had an induction programme for newly appointed members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"• The practice had an induction programme for newly appointed members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"The practice had identified a growing need for emotional support and companionship amongst some of their patients."

Positive

"The practice had produced their own comprehensive guidance material to assist patients and carers for the elderly with dementia or disabled."

Positive

"They valued the opportunity to speak and meet regularly with the CCG medicine management team to review and maintain good and safe prescribing performance."

Positive

"• The practice had an appointed GP led with responsibility for medicine management."

Neutral

"The practice told us that they conducted searches on patient records on receipt of medicine alerts that may adversely affect their patients."

Neutral

"Whilst patient specific directives are written instructions from a qualified and registered prescriber for a medicine including the dose route and frequency or appliance to be supplied or administered to a named patient after the prescriber has assessed the patient on an individual basis."