Latest Snippet(s)
Neutral
"The practice has a team of one nurse practitioner one nurse and one healthcare assistant who provide nurseled clinics."
2016-02-25 Snippet(s)
Positive
"We saw three areas of outstanding practice: • Patients told us that the nurse would arrive at work early to see a patient who required regular treatment but could not attend during normal nurse appointment times."
Positive
"• There was some outstanding practice in that the nurse reviewed all unplanned hospital admissions and identified those who attended on multiple occasions particularly those with long term conditions."
Positive
"These patients were then sent an appointment to discuss any health or social needs with the nurse and any long term condition reviews outstanding."
Positive
"There are two male GPs and two female GPs who are supported by a practice nurse a health care asstistant a practice manager and administration staff."
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"The practice had a system for production of Patient Specific Directions to enable the Health Care Assistant to administer vaccinations after specific training when a doctor or nurse were on the premises."
Neutral
"• The nurse reviewed all unplanned hospital admissions and identified those who attended on multiple occasions."
Neutral
"These patients were then sent an appointment to discuss any health or social needs with the nurse and she would work closely with the GP community matrons and other members of the multidisciplinary team with the aim to reduce hospital attendance."
Neutral
"For example patients told us that the nurse would regularly arrive at work early to see a patient who could not attend during the usual appointment times for their treatment."
Neutral
"• Patients told us that the nurse would arrive at work early to see a patient who required regular treatment but could not attend during normal nurse appointment times."
Neutral
"During our visit we: • Spoke with a range of staff including a GP the nurse the practice manager and reception staff and spoke with patients who used the service."
Neutral
"The patient would be given advice or seen by the GP or nurse as required."
Latest Snippet(s)
Positive
"Our findings We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-02-25 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Neutral
"Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance most GP appointments were telephone consultations."
2016-02-25 Snippet(s)
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-02-25 Snippet(s)
Positive
"For example following a fax not being received by the palliative care team it was decided to follow up every fax to them with a telephone call to confirm receipt."
Neutral
"• These included patients with palliative care needs carers those at risk of developing a long term condition and those requiring advice on their diet smoking and alcohol cessation."
2016-02-25 Snippet(s)
Positive
"There is a large car park to the side of the building with several parking spaces for patients with a disability."
Positive
"It was previously known as Dodworth Road Surgery and was located closer to the town centre in a converted terraced house with no parking facilities."
2016-02-25 Snippet(s)
Positive
"We were told that the provider was engaging with the local public transport provider to improve bus services to the practice."
Positive
"• The provider was engaging with the local public transport provider to improve bus services to the practice."
2016-02-25 Snippet(s)
Positive
"We were told that the provider was engaging with the local public transport provider to improve bus services to the practice."
Positive
"• The provider was engaging with the local public transport provider to improve bus services to the practice."
2016-02-25 Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
2016-02-25 Snippet(s)
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-02-25 Snippet(s)
Neutral
"We were told that practice staff noticed an elderly patient becoming increasingly unkempt."