What is the Quality of Care at Royston Group Practice

Positive

"The practice offered proactive personalised care to meet the needs of the older people in its population and had a range of enhanced services for example in dementia and end of life care."

Positive

"The practice had regular nurse run clinics for conditions such as diabetes and asthma to ensure patients’ conditions were appropriately monitored and that they were involved in making decisions about their care."

Positive

"The practice was proactive in the care and treatment provided for patients with long term conditions such as asthma and diabetes and they regularly audited areas of clinical practice."

Positive

"Those with extended roles such as supporting patients with diabetes weight management and smoking cessation were also able to demonstrate they had appropriate training to fulfil these roles."

Positive

"The GPs and Advanced Nurse Practioner told us they lead in specialist clinical areas such as diabetes heart disease and asthma and the practice nurses supported this work which allowed the practice to focus on specific conditions."

Positive

"For example patients with diabetes had an annual medication review and the practice met all the minimum standards for QOF in diabetes asthma and chronic obstructive pulmonary disease COPD."

Positive

"Special clinics for health needs such as coronary heart disease diabetes asthma and COPD were held and systems were in place to identify patients who met the criteria to attend."

Positive

"Staff had trained in areas specific to their role for example women’s sexual health and heart disease diabetes and COPD."

Positive

"The practice had access to professional support such as the local mental health team and psychiatric support as appropriate."

Positive

"We saw leaflets were available in the waiting room which offered support to patients for areas such as; bereavement counselling mental health support and also support with conditions such as cancer."

Positive

"The practice also worked closely with the consultant psychiatrist to ensure medication was prescribed to best meet the patients mental health needs."

Positive

"The practice monitored patients with poor mental health according to clinical quality indicators and in line with good practice guidelines."

Neutral

"Repeat prescribing for patients receiving medication for mental health needs was monitored by the GP."

Neutral

"The practice had supported patients experiencing poor mental health by referring to local Mental Health Teams and working closely with Psychiatrists and Community Psychiatric Nurses."

Positive

"It had carried out annual health checks for people with a learning disability and offered longer appointments to accommodate their needs."

Positive

"For instance they used National Institute for Health and Care Excellence NICE quality standards and best practice in the management of conditions such as asthma and diabetes."

Positive

"The practice had regular nurse run clinics for conditions such as diabetes and asthma to ensure patients’ conditions were appropriately monitored and that they were involved in making decisions about their care."

Positive

"The practice was proactive in the care and treatment provided for patients with long term conditions such as asthma and diabetes and they regularly audited areas of clinical practice."

Positive

"The GPs and Advanced Nurse Practioner told us they lead in specialist clinical areas such as diabetes heart disease and asthma and the practice nurses supported this work which allowed the practice to focus on specific conditions."

Positive

"For example patients with diabetes had an annual medication review and the practice met all the minimum standards for QOF in diabetes asthma and chronic obstructive pulmonary disease COPD."

Positive

"Special clinics for health needs such as coronary heart disease diabetes asthma and COPD were held and systems were in place to identify patients who met the criteria to attend."

Positive

"This is a national incentive and reward scheme that helps practices to focus on better outcomes for patients for example conditions such as coronary heart disease and high blood pressure."

Positive

"Special clinics for health needs such as coronary heart disease diabetes asthma and COPD were held and systems were in place to identify patients who met the criteria to attend."

Positive

"This information covered a variety of health topics including smoking cessation stroke support and diabetes."

Positive

"It had carried out annual health checks for people with a learning disability and offered longer appointments to accommodate their needs."

Positive

"For example flu vaccines and holiday immunisations."

Positive

"The practice held flu virus and vaccination sessions and provided child immunisation programmes."