2017-02-06 Snippet(s)
Positive
"We were told that patients had confidence in the GPs and the nurse felt listened too and felt they had choices in their care or treatment."
Positive
"• The practice nurse had a lead role in chronic disease management and patients at risk of hospital admission were identified as a priority."
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"Patient Group Directions had been adopted by the practice to allow nurse to administer medicines in line with legislation."
Neutral
"Staff told us that patients were very rarely turned away when walking into the practice requesting to see a nurse or GP without an appointment."
Latest Snippet(s)
Positive
"At this inspection we found that a system monitoring the quality of screening samples had been introduced and a significant improvement had been made in reducing the number of screening samples that are unsuitable for analysis."
Positive
"This involved reviewing evidence that: • A system monitoring the quality of screening samples had been introduced and that the percentage of unsuitable samples had significantly decreased."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"Our key findings were as follows: • The practice had a failsafe system in place for the monitoring of screening results a GP partner was the lead for the system."
2017-02-06 Snippet(s)
Positive
"Areas for improvement Action the service MUST take to improve • Ensure the system for monitoring results of screening samples includes appropriate action such as training for sample takers."
Positive
"Our key findings across all the areas we inspected were as follows: • The practice should improve the system for monitoring results of screening samples taken we saw evidence that the practice failed to investigate high rates of inadequate cervical smear samples and take action."
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"The areas where the provider must make improvements are: • Ensure the system for monitoring results of screening samples includes appropriate action such as training for sample takers."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• The system for monitoring the results of screening samples needs to include investigation learning and outcomes when there is a high percentage of samples being identified as unsuitable for analysis by the laboratory."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Neutral
"We found that the practice had a system for monitoring results of screening samples taken."
Latest Snippet(s)
Positive
"The practice is registered with the Care Quality Commission to carry on the regulated activities of surgical procedures treatment of disease disorder or injury and maternity and midwifery services diagnostic and screening procedures."
2017-02-06 Snippet(s)
Positive
"The practice is registered with the Care Quality Commission to carry on the regulated activities of surgical procedures treatment of disease disorder or injury and maternity and midwifery services diagnostic and screening procedures."
2017-02-06 Snippet(s)
Neutral
"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation and patients were signposted to the relevant service."
2017-02-06 Snippet(s)
Positive
"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
2017-02-06 Snippet(s)
Positive
"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-02-06 Snippet(s)
Neutral
"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2017-02-06 Snippet(s)
Neutral
"PGDs are written instructions from a qualified and registered prescriber for a medicine including the dose route and frequency or appliance to be supplied or administered to a named patient after the prescriber had assessed the patient on an individual basis."