What is the Quality of Facilities at Stanwell Road Surgery

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening and abdominal aortic aneurysm AAA screening for heart conditions."

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"• Two new practice nurses had been recruited in the last year and they had a comprehensive training plan and were being mentored by the nurse practitioner."

Positive

"The practice had supported the nurse practitioner in her training for this role and leading on chronic disease management for diabetes asthma and chronic obstructive pulmonary disease COPD."

Positive

"• The practice had invested heavily in training the practice nurse team by supporting an experienced nurse to become a nurse practitioner and training two new practice nurses."

Neutral

"• The nurse practitioner was a nurse mentor and worked with the local university to train practice nurses."

Neutral

"The nurse practitioner was a nurse mentor and worked with the local university to train practice nurses."

Neutral

"There is one nurse practitioner four practice nurses and a phlebotomist."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"• The practice operated on two floors but was unable to install a lift to improve access due to the size of the building and health and safety regulations."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"This included ongoing support onetoone meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Positive

"• The practice operated on two floors but was unable to install a lift to improve access due to the size of the building and health and safety regulations."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"They arranged a meeting with the patient and his partner to set up a management plan and ensure the patient had controlled access in a timely manner to the medicine needed."

Neutral

"For example staff had identified that a patient was ordering a high level of pain relief medicine and had visited different health care settings to get more medicine."

Neutral

"This was achieved through working with the CCG pharmacist agreeing and reviewing standards at a practice clinical meeting and setting alerts on the clinical system to ensure patients requiring this medicine were reviewed and limits set on the length of prescription given."