What is the Quality of Care at New Hayesbank Surgery

Positive

"People experiencing poor mental health including people with dementia The factors that led to the practice being rated as outstanding overall applied to all the population groups therefore the practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with dementia frailty blindness deafness a learning disability and those with a carer."

Neutral

"• Performance for dementia related indicators were similar to the national average."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with dementia frailty blindness deafness a learning disability and those with a carer."

Positive

"It had a scheme for patients who lived in five local learning disability homes."

Positive

"The practice had inhouse learning disability nurse lead clinics."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• There were longer appointments available for patients with a learning disability either in their own home or at the practice."

Neutral

"One of the Specialist Nurses oversaw the prescribing of Methotrexate a medicine that is used to treat certain cancers severe psoriasis and rheumatoid arthritis to ensure continuity for patients and accurate recording of blood tests in monitoring books."

Positive

"It is used to see internal body structures • Counselling • Joint injections • DMARDs disease modifying anti rheumatic drugs • Vascular diabetes COPD and asthma • The practice is a training practice which takes foundation year three registrar GPs and there was one GP Registrar working at the practice."

Neutral

"For example asthma diabetes insulin Initiation COPD."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with dementia frailty blindness deafness a learning disability and those with a carer."

Positive

"For example looking at the two week referrals for cancer patients over a six week period to see the quality of referrals and compare them to the national average."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"The practice achieved comparable results in relation to its patients attending national screening programmes for bowel and breast cancer screening."

Positive

"It is used to see internal body structures • Counselling • Joint injections • DMARDs disease modifying anti rheumatic drugs • Vascular diabetes COPD and asthma • The practice is a training practice which takes foundation year three registrar GPs and there was one GP Registrar working at the practice."

Neutral

"For example asthma diabetes insulin Initiation COPD."

Neutral

"• Performance for diabetes related indicators were above the local and national average."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with dementia frailty blindness deafness a learning disability and those with a carer."

Positive

"It had a scheme for patients who lived in five local learning disability homes."

Positive

"The practice had inhouse learning disability nurse lead clinics."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• There were longer appointments available for patients with a learning disability either in their own home or at the practice."

Positive

"People experiencing poor mental health including people with dementia The factors that led to the practice being rated as outstanding overall applied to all the population groups therefore the practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"For example those with severe mental health problems or eating disorders to enable them to receive follow up and care closer to home."

Positive

"• The practice regularly accommodated allied health professionals to be able to provide reviews of patient’s with severe mental health problems and eating disorders to enable them to receive follow up and care closer to home."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"• Performance for mental health related indicators were similar to the national average."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"• Performance for mental health related indicators were comparable to the local and national average."

Neutral

"One of the Specialist Nurses oversaw the prescribing of Methotrexate a medicine that is used to treat certain cancers severe psoriasis and rheumatoid arthritis to ensure continuity for patients and accurate recording of blood tests in monitoring books."