What is the Quality of Care at Dr Miles and Partners

Positive

"People experiencing poor mental health including people with dementia The factors that led to the practice being rated as outstanding overall applied to all the population groups therefore the practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with dementia frailty blindness deafness a learning disability and those with a carer."

Positive

"• The practice involved the memory clinic for those with dementia to coordinate testing diagnosis and support services."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with dementia frailty blindness deafness a learning disability and those with a carer."

Positive

"• There were longer appointments available for patients with a learning disability either in their own home or at the practice."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"One high risk medicine e.g. methotrexate a medicine used to treat rheumatoid arthritis was stored separately in the dispensary as a safety measure."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with dementia frailty blindness deafness a learning disability and those with a carer."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"The practice achieved comparable results in relation to its patients attending national screening programmes for bowel and breast cancer screening."

Neutral

"For example recent action taken as a result included assessing a patient’s kidney function in oral anticoagulant prescribing blood thinning medicines and a ‘dosing in reduced kidney function chart’ had been developed to aid prescribers in choosing a medicine and deciding the dosage."

Neutral

"• Performance for diabetes related indicators were lower the local and national average."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with dementia frailty blindness deafness a learning disability and those with a carer."

Positive

"• There were longer appointments available for patients with a learning disability either in their own home or at the practice."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"For example flu vaccinations which occur during the winter season."

Positive

"People experiencing poor mental health including people with dementia The factors that led to the practice being rated as outstanding overall applied to all the population groups therefore the practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• Performance for mental health related indicators were worse than the national average."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Neutral

"• Performance for mental health related indicators were similar to the national average."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"One high risk medicine e.g. methotrexate a medicine used to treat rheumatoid arthritis was stored separately in the dispensary as a safety measure."