What is the Quality of Facilities at Somercotes Medical Centre

Positive

"• The uptake rate for cancer screening programmes was above or in line with local and national averages."

Positive

"• The practice also engaged with the vulnerable adult risk management VARM multiagency meetings when this was required and this was attended by the community fire safety officer community based safeguarding nurse and environmental health for example."

Positive

"A specialist diabetes nurse attended the practice to support patients with complex needs."

Positive

"Palliative care meetings were held every quarter and attended by community based staff such as the Macmillan nurse and district nurses."

Positive

"The practice had recently facilitated two meetings with the mental health team community psychiatrist nurse and mental health support worker to review the care needs of people experiencing poor mental health."

Positive

"The clinical team comprises three fulltime and two part time GP partners male and female one salaried parttime GPs female one parttime advanced nurse practitioner and three practice nurses."

Neutral

"This included the citizen’s advice bureau counselling and psychological therapy services and the diabetes specialist nurse clinics."

Neutral

"Additional training had been provided to staff by a local consultant and nurse specialising in dementia."

Neutral

"• Joint clinics were held with a local diabetes specialist nurse to see patients with complex needs."

Positive

"Some of the evidence that led to these awards included the following: reception staff used text speech software to communicate with some patients with hearing impairments; and this enabled the voice of the receptionist to be converted into text of which the patient could read."

Neutral

"• Reception staff used text speech software to communicate with some patients with hearing impairments; and this enabled the voice of the receptionist to be converted into text of which the patient could read."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• The practice had participated in a research study looking at whether hypertension medicines could safely be withdrawn in dementia patients without the return of hypertension and also had an effective system for monitoring repeat prescribing for patients receiving medicines for mental health needs."

Positive

"Monitoring risks to patients There were procedures for assessing monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"There were cleaning schedules and monitoring systems in place."

Neutral

"• Records reviewed showed the practice participated in other monitoring activities such as reviews of services provided for patients peer review service accreditation and benchmarking activities."

Positive

"The practice has car parking facilities including parking bays for the disabled and is accessible by public transport."

Neutral

"• Records reviewed showed the practice participated in other monitoring activities such as reviews of services provided for patients peer review service accreditation and benchmarking activities."

Neutral

"• Team building activities were also undertaken including practice walks two to three times a year for example."

Positive

"For example the main entrance door was wheelchair accessible and there were toilet facilities for the disabled."

Positive

"For example as a result of discussions held at this meeting and an audit of end of life care a significant event analysis of a patient with learning disabilities was undertaken in line with the recommendations of the confidential enquiry into deaths of people with learning disabilities."

Positive

"This was corroborated by personalised care plans we reviewed for patients receiving end of life care patients at risk of hospital admission and or living with dementia."

Neutral

"• The practice had undertaken further audits and reviews on topics relating to carers end of life care hormone replacement therapy antibiotic prescribing for throat infections rheumatoid arthritis and immunisations."

Neutral

"The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Positive

"• A regular programme of clinical audit demonstrated quality improvement and we saw examples of full cycle audits contributing to improvements in patient care and treatment."

Positive

"For example a full cycle clinical audit was completed on coeliac disease as the practice wanted to improve the diagnosis rate and ensure regular followup was undertaken to check that patients were adhering to a gluten free diet."

Positive

"• Records reviewed showed incidents were also used as a method of selecting appropriate clinical audit topics within the practice."

Positive

"• There was a health and safety policy available and staff had received related training."

Positive

"• One of the practice nurses was the infection prevention and control IPC clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Neutral

"There were cleaning schedules and monitoring systems in place."

Positive

"A register was maintained and this included people with learning disabilities frail elderly patients patients with severe mental health patients who were homeless and carers."

Neutral

"• The practice carried out structured annual medicine reviews for older patients."