What is the Quality of Facilities at Blackwell Medical Centre

Positive

"For example the practice had undertaken to audit the use of Gold Standards Framework GSF for patients on the palliative care register."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP ANP or practice nurse assessed the patient’s capacity and where appropriate recorded the outcome of the assessment."

Positive

"The practice nurse was the clinical lead who liaised with local infection prevention teams to maintain best practice."

Positive

"A healthcare assistant or nurse would visit patients at home if required so bloods could be taken and results monitored to ensure correct doses were prescribed."

Positive

"For example the practice had recorded a significant event where a home visit had been requested by a district nurse but not logged onto the system."

Neutral

"For example they offered weekend appointments through the main branch where patients could see a nurse or GP."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Positive

"• Warfarin monitoring was conducted inhouse via INRstar and all staff were trained to use this to enable quick and convenient changes to patients medication to keep them safe."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Consultation rooms were situated on the ground floor and disabled parking was available."

Positive

"All staff who acted as chaperones were appropriately trained and checks had been undertaken with the disclosure and barring service DBS."

Positive

"The practice proactively planned end of life care in conjunction with community teams to ensure anticipatory drugs are in place along with carer support and a preferred place of death assessment is carried out to ensure patient’s wishes are taken into account."

Neutral

"We saw evidence that the practice was using clinical audit to monitor the implementation of guidelines."

Positive

"There was a health and safety policy available and the practice had up to date fire risk assessments and carried out regular fire drills."

Positive

"• The practice had a comprehensive induction programme for newly appointed clinical and nonclinical members of staff which covered topics such as safeguarding first aid health and safety and confidentiality."

Positive

"• The practice monitored patients on warfarin a medicine which reduces the risk of clots forming in house."