What is the Quality of Care at Blackwell Medical Centre

Positive

"The outcome showed there was a higher number of patients diagnosed with depression who were subsequently able to access support and advice."

Positive

"Procedures were put in place to conduct the depression screening questions during consultations with patients with a diagnosis of cancer."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"For example there was information related to carers dementia and mental health."

Positive

"• Patients with learning disability had an alert on their file to enable greater flexibility in appointments and continuity of care was in place to help during the appointment."

Positive

"• The practice had put in place dedicated clinics for the support of patients with long term conditions such as diabetes and asthma and operated a recall system to ensure patients were receiving appropriate care."

Positive

"• The practice had engaged with the local pharmacy and identified patients with asthma whose condition was well controlled who would benefit from a pharmacist conducting their annual review."

Positive

"For example an audit was undertaken to establish the number of cancer patients also being treated for depression."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• The practice had put in place dedicated clinics for the support of patients with long term conditions such as diabetes and asthma and operated a recall system to ensure patients were receiving appropriate care."

Positive

"• Patients with learning disability had an alert on their file to enable greater flexibility in appointments and continuity of care was in place to help during the appointment."

Positive

"The practice provided the flu vaccination to carers and made longer appointments available if the patient required."

Positive

"• Staff had a good understanding of how to support people with mental health needs and dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."