2016-04-22 Snippet(s)
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"If a patient felt they needed to see a female GP they would be offered an appointment with the nurse who helped identify their needs and liaised with the GP where appropriate."
Positive
"Staff were called “lovely” with one nurse in particular singled out for her caring open approach."
Positive
"The practice had a system for production of Patient Specific Directions to enable the health care assistant to administer vaccinations after specific training when a doctor or nurse were on the premises."
Latest Snippet(s)
Positive
"The practice manager told us they were monitoring controlled medicines prescribed to check that a consultation with a GP had been undertaken prior to prescribing to ensure the correct process was being followed."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-04-22 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients QOF is a system intended to improve the quality of general practice and reward good practice."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
2016-04-22 Snippet(s)
Positive
"This included support for one of the nurses to attend a university course in diabetes another in respiratory care and two reception Are services wellled?"
2016-04-22 Snippet(s)
Positive
"Action the service SHOULD take to improve The areas where the provider should make improvements are: • Implement a coordinated programme of clinical audit and reaudit to demonstrate improved patient outcomes."
Positive
"The areas where the provider should make improvements are: • Implement a coordinated programme of clinical audit and reaudit to demonstrate improved patient outcomes."
2016-04-22 Snippet(s)
Positive
"There was a health and safety policy available with a poster in the meeting room which identified local health and safety representatives."
Positive
"How the regulation was not being met: The registered person did not do all that was reasonably practicable to assess monitor manage and mitigate risks to the health and safety of service users."
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-04-22 Snippet(s)
Positive
"Privacy screens were not cleaned or changed in line with NHS guidance on infection prevention and control and no legionella risk assessment had been undertaken."
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-04-22 Snippet(s)
Neutral
"The cleaning schedule did not cover these screens."
2016-04-22 Snippet(s)
Positive
"This increased identification of vulnerable elderly patients for the practice and wider community matron caseload in Hyndburn."
2016-04-22 Snippet(s)
Positive
"• The practice reviewed medicine audits carried out by local CCG pharmacy teams to ensure prescribing was in line with best practice guidelines for safe prescribing."